Unknown customer Failed

{
  "message_id": "196cbec4911943e8988cf7c832e4a06e",
  "customer_code": "unresolved",
  "customer_name": null,
  "customer_confidence": 0.0,
  "customer_candidates": [],
  "lines": [],
  "remarks": [
    "No order message was provided, so the price of Black Cumin 10kg cannot be determined."
  ],
  "model": "openai:gpt-5.6-luna",
  "customer_match_status": "none",
  "transcript_confidence": null,
  "source_text": null,
  "masters_warning": null,
  "price_warning": null
}

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